Privacy Policy

Effective Date: August 1, 2026

Who We Are

I Am Next (“I Am Next,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://iamnext.org, apply for services, volunteer, make a donation, register for events, or otherwise interact with our organization.

By using our website or providing information to I Am Next, you acknowledge that you have read and understand this Privacy Policy.

Our Commitment to Privacy

Protecting the privacy of the young adults, families, volunteers, donors, partners, and community members we serve is a core value of I Am Next.

We believe privacy should be the default, not an afterthought. We collect only the information reasonably necessary to provide requested services, communicate effectively, comply with legal obligations, and improve our programs. We are committed to handling personal information responsibly, securely, and transparently.

Where possible, visitors may access information and use our website without providing personal information or consenting to optional technologies.

Information We Collect

We collect personal information only when you voluntarily provide it or when it is necessary to deliver services you have requested.

Information you may voluntarily provide includes:

Name
Email address
Mobile or telephone number
Mailing address
Information submitted through contact forms
Program applications
Volunteer applications
Donation information
Event registrations
Documents or other information you choose to provide

We may also collect limited technical information necessary to operate and secure our website, including:

IP address
Browser type
Device information
Operating system
Pages visited
Date and time of your visit

How We Use Your Information

We may use your information to:

Respond to inquiries
Determine eligibility for services
Coordinate case management
Schedule appointments
Communicate regarding programs and services
Register volunteers
Process donations
Register participants for events
Improve our website and services
Protect the security of our systems
Comply with applicable legal obligations

Legal Basis for Processing

Where applicable, including under the General Data Protection Regulation (GDPR), we process personal information based upon one or more of the following legal bases:

Your consent
Performance of services you request
Compliance with legal obligations
Our legitimate interests in operating and improving our programs, provided those interests do not override your privacy rights

SMS Communications

If you voluntarily provide your mobile phone number and opt in to receive SMS communications, I Am Next may send you customer-care and service-related text messages concerning:

Appointments and reminders
Case management communications
Program participation
Application or eligibility updates
Requested services and resources
Account or contact-information updates
Responses to questions or requests for support

Message frequency may vary. Message and data rates may apply. Reply STOP at any time to opt out or HELP for assistance. Consent to receive SMS messages is voluntary and is not required to receive services.

We do not sell or share mobile numbers, SMS consent, or message data with third parties or affiliates for their marketing or promotional purposes. We may share this information only with service providers (e.g., carriers, messaging platforms) to operate our SMS program. Message frequency may vary. Message & data rates may apply. Reply STOP to opt out; HELP for help.

SMS message records, including consent status, opt-out requests, and delivery information, may be retained as necessary to comply with applicable laws and messaging provider requirements.

Mobile Information

We respect your privacy.

We do not sell, rent, or share your mobile phone number or SMS consent with third parties or affiliates for marketing or promotional purposes.

Mobile phone numbers collected for SMS communications are used solely to provide the communications you have requested.

Information may be shared only with trusted service providers as necessary to operate our messaging services.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information Sharing

We do not sell your personal information.

We may share personal information only when necessary to:

Provide requested services
Process donations
Deliver email communications
Deliver SMS communications
Maintain and secure our website
Prevent fraud or abuse
Comply with legal obligations
Protect the safety, rights, and security of I Am Next and those we serve

Trusted service providers who assist us with website hosting, payment processing, communications, messaging delivery, customer relationship management, analytics, or technical support are required to safeguard your information and may use it only for the services they provide on our behalf.

Cookies and Consent

I Am Next believes you should control how information is collected while using our website.

Our website utilizes a consent management platform that allows you to decide whether cookies may be placed on your device.

Cookies are not placed on your device until you have provided your explicit consent.

If you choose not to accept cookies, our website will continue to function normally. Visitors may browse our website, access information, submit forms, apply for services, make donations, and use all core website features without consenting to cookies.

You may grant, deny, or withdraw your consent at any time through our cookie preference settings.

Embedded Content

Our website may include embedded content such as videos, maps, social media feeds, or other third-party content.

Embedded content behaves as though you visited the originating website directly and may collect information in accordance with that provider’s own privacy practices.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Data Minimization

We collect only the information reasonably necessary to provide requested services, communicate effectively, meet legal obligations, and operate our programs responsibly.

We continually evaluate our practices to ensure unnecessary personal information is not collected or retained.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your personal information
Restrict certain processing activities
Object to the processing of your information
Request a copy of your personal information
Withdraw consent where processing is based upon your consent

To exercise these rights, please contact us using the information below.

International Visitors

If you access this website from outside the United States, you acknowledge that your information may be transferred to and processed within the United States in accordance with applicable laws.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.

Children’s Privacy

Our website is not directed toward children under the age of 13 without appropriate parental or guardian involvement.

We do not knowingly collect personal information from children through this website without appropriate authorization.

Third-Party Websites

Our website may contain links to third-party websites for your convenience.

I Am Next is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or operational practices.

The revised Privacy Policy will be posted on this page with an updated Effective Date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

I Am Next
301 S. Perimeter Park Drive
Nashville, TN 37211

Main: (888) 905-3499

For additional ways to reach our team, please visit our Contact page on this website.